By now, virtually everybody has heard how Jim Joyce robbed the Tigers’ Armando Galarraga of an official perfect game with one of the most badly-blown calls most of us has ever seen. And most of the people who heard about that are also aware of how Joyce handled himself after missing the call.
“It was the biggest call of my career and I kick the (stuff) out of it. I just cost that kid a perfect game. I thought he beat the throw. I was convinced he beat the throw, until I saw the replay.”
That’s a man owning up to a mistake. It’s genuine realization that he blew it.
Joyce also made a point of apologizing to Galarraga for denying him a personal achievement only 20 other pitchers in MLB history have accomplished.
The MLB’s stance on the situation was that Joyce made a mistake. In fact, the MLB is looking into ways to prevent that kind of thing from happening again, through the possible introduction of more instant replay. Commissioner Bud Selig has not gone so far as to reverse the decision, but everyone in baseball agrees: Joyce made a mistake and Galarraga actually had a perfect game, even if it won’t go down in the record books as one.
Contrast all of that with any blown call in the NHL. You wouldn’t get the official apologizing because those guys are protected from the media by the League. You wouldn’t get the NHL issuing a statement acknowledging a mistake. You wouldn’t see the League looking at the possibility of making immediate changes to protect the integrity of the game and ensure the correct outcome.
The NHL’s stance seems to be that their officials are infallible and that any criticism of them is illegitimate. The basis for this stance may be that the League feels trust in the officials would be eroded by any kind of nod to the fact that they are in fact human and capable of making mistakes. The NHL may feel it is protecting the reputation of the office of the referee with this stance and safeguarding the trust fans have in the men with orange armbands.
If this is truly the thinking in League offices, they are more out of touch with the fans than we thought. This isn’t news to any hockey fan, but it may be news to the likes of Colin Campbell, Terry Gregson and Gary Bettman: there is no trust to safeguard. Fans, generally speaking, loathe referees and think almost nothing but the worst of them.
I suggest that this is due to the utter lack of transparency and honesty on the NHL’s part. The League’s efforts to protect referees’ reputations have in fact hurt them. Instead of fostering a referee corps the fans can trust, they’ve created a system with zero apparent accountability. If NHL refs are ever disciplined for mistakes they make, fans don’t see it. Fans don’t hear from officials. They don’t see officials apologizing for anything. They don’t see the NHL recognize problems with officiating.
Instead, we see officials that seem to feel secure in the knowledge that they will not have to answer to anybody for the decisions they make. We have officials that come across as the worst kind of stereotype of a cop, carrying an attitude that says, “I am the law. I can do no wrong.”
Now back to Jim Joyce. Did his apology and MLB’s discussion of his mistake erode the authority of either party? Did Joyce tearing up before the next game cause fans or players to respect him less? No. I would argue quite the opposite: all of those things showed Joyce to be a man and an official to be respected. His owning up to the mistake he made was the best possible thing he could have done, aside from getting the call right in the first place. He humanized himself in the eyes of the fans and may have actually established himself as someone fans can trust.
The NHL should learn from Jim Joyce’s example. Open referees to examination by the media. Admit it when they make mistakes*. It’s not hanging them out to dry. It’s not throwing them to the wolves. It’s a level of honesty that will repair fan trust in officials.
*And give them the tools they need to make the right calls when they may have gotten it wrong at first: let them review intent-to-blow goals and others in the zamboni entrance.